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Identity governance is essential for preventing insider attacks and reducing the risks of major security breaches. Properly managing identity governance can also help avoid compliance-related fines and audits, which is a significant benefit for any CISO or CIO handling identity management today.
Managing user and machine identities across multi-cloud environments is one of the most challenging tasks for IT teams. Key challenges include assigning the right permissions, eliminating orphan accounts, monitoring access privileges, and reducing the risk of stolen access credentials.
Attackers understand that controlling a company’s identities can lead to controlling the entire business. Security Operations Centers (SOCs) often face an overwhelming number of identity alerts from various legacy systems, leading to data overload. These teams need a streamlined approach to manage and complete tickets efficiently, utilizing real-time identity governance views and workflows from systems like JIRA.
Alex Bovee, founder and CEO of ConductorOne, is well-versed in these issues. His company excels in providing identity governance, least privileged access, and access management solutions globally.
Bovee emphasizes that legacy identity governance solutions fall short in addressing these challenges due to a lack of context, detailed risk analysis, and automation. ConductorOne Copilot steps in to fill this gap by providing automated recommendations that enhance security and streamline business processes.
Gartner points out that many existing IGA vendors lack the continuous, context-aware controls necessary for “identity-first” strategies due to their reliance on inflexible policies and static workflows. Bovee’s team often encounters these limitations with their enterprise clients and has fast-tracked the development of the Conductor Copilot to overcome these barriers.
AI assistants should learn from human interactions to deliver personalized experiences. Accurate AI recommendations require workflows that continuously adapt based on human insights. ConductorOne’s Copilot incorporates AI recommendations, providing the necessary context for human approvers to make informed access decisions. This automation improves efficiency by seamlessly managing access through helpdesk ticketing systems.
One significant challenge in applying AI to identity governance is the limited contextual data available. ConductorOne’s Copilot addresses this by using risk-based recommendations, integrating insights across all identity and access data. This approach ensures that human approvers have the context they need for effective decision-making, while also automating provisioning and approval processes through systems like JIRA, complete with an audit trail.
The ultimate goal is to enhance security without hindering productivity. Gartner notes that security and risk management teams, led by CISOs, seek more value from their IGA systems without slowing down operations. ConductorOne aims to help their clients achieve this balance with a more responsive system that anticipates SOC analysts’ needs. By learning continuously and providing AI-generated recommendations, ConductorOne’s Copilot is designed to tackle the toughest challenges in cybersecurity, starting with identity governance.
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