OpenAI CEO Announces Delay in Custom GPTs Amid Surging Usage Demands

OpenAI CEO Announces Delay in Custom GPTs Amid Surging Usage Demands

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Update: Wed. Nov. 8, 11:21 pm ET – OpenAI developer advocate Logan Kilpatrick mentioned on X that the company is dealing with an “abnormal traffic pattern reflective of a DDoS attack.” Efforts are ongoing to mitigate this issue.

Just two days ago, OpenAI introduced its latest services at DevDay, their first developer conference in San Francisco. They unveiled several new features, including a GPT Builder that allows third parties to create custom chatbot models for specific tasks using OpenAI’s ChatGPT. They also launched AI Assistants that can integrate with external apps using intelligence from OpenAI’s GPT-4 model, announced new, reduced pricing for many tools, and introduced a faster GPT-4 Turbo model.

The broader enterprise software community is still processing all the announcements, but the demand for these features has surpassed OpenAI’s expectations. OpenAI CEO Sam Altman revealed in a post on X that the rollout of new GPT services, initially planned for all GPT Plus and Enterprise subscribers on Monday, November 13, has been delayed due to higher-than-expected usage of the new tools. Altman noted that the usage of the new features from DevDay is far exceeding their expectations. They were planning to go live with GPTs for all subscribers on Monday but haven’t been able to yet. There’s an expectation of service instability in the short term due to the load.

This correlates with reports from users on X today, stating that ChatGPT services experienced interruptions. While Altman did not provide a revised timeline for when the GPT Builder and custom GPTs would be fully available, early access has been granted to DevDay attendees and selected users. These users have already started creating new custom GPTs for tasks such as generating original GIFs and product prototype images using OpenAI’s DALL-E 3 image generator within ChatGPT.

Although the higher usage of these new features is delaying OpenAI’s release plans, it indicates strong demand for what the company offers, which is ultimately a positive sign.